PM in the New World
pre-conference content from our speakers.
Registration, welcome, introduction and housekeeping.
In this session, Hannah will discuss the evolution of the role of a Property Manager and how you can future proof your businesses to ensure it remains relevant and continues to add value.
She’ll share her insights and learnings from her own business – what’s worked well (and not at all) as well as where you might find quick wins in your business; operationally, financially and from a client experience view point.
The session will touch on team structures, technology and innovation and the journey to take property management from a traditionally tasked based and reactive job role to that of a trusted advisor, creating wealth for clients.
Virtual Assistants and outsourcing has become a very hot topic not only in Property Management but across various industries. The wider debate regarding Virtual Assistants centres around the ethics of sending Australian jobs overseas and about preserving the privacy and integrity of the company’s sensitive data. In her personal case study, Sarah shares the advantages and benefits she and her team have experienced on the road to business success over the past 24 months, by utilising and embracing Virtual Assistants in their company, directly leading to the culmination of their achievements.
Lead generation underpins any powerful growth strategy but how do you successfully cultivate, generate and convert your leads in property management? This session explores what is possible, what you should be doing and how you can drive your lead generation funnel and cultivate connections to drive rent roll growth. Learn how to qualify leads properly and efficiently and use these real examples and tips to fine-tune your own processes and grow your portfolio, department and business.
The humans v robot debate is an unhelpful one stemming from flawed thinking that either a computer OR a human will complete work in the future. The very best outcomes are achieved when human and machine work in partnership, harnessing the distinct power of their respective artificial or genuine intelligence. Going far beyond chatbots, Sarah is your guide to the strategic application of new technologies such as Artificial Intelligence and Automation to the real estate context. Join us to understand the future of work and what is possible when we connect humans to computers in a way that is powerful than ever before.
Overflowing inboxes, high stress, high staff turnover and a culture that lacked accountability, this was the property management environment at Toop&Toop in 2013. Fast-forward to today and we have happy, healthy team members and a profitable business that focuses on our people and our clients. We are high tech, high touch and we always dream of a better way. Then we make it happen. During this session I’ll share how we turned our PM business around, the lessons learned and where we see the future of PM heading.
Enjoy a stand-up dinner with a 3-hour drinks service.
Day 1 recap and day 2 welcome & introduction.
Ash will covering the following with live demonstrations and examples of what has worked well for him and his business internally.
- Social Media, Instagram/facebook
- Slack, Trello, Docusign
- Google Reviews
- Google Forms
- Google Sheets
- and more…
In this session, Tameka will showcase why she has been so successful in property management when it comes to what tech to use. Tameka will show you what she is using in her business, why she is using it and the benefits, to you and your clients.
Tameka will have an interactive part to her session, allowing you all to use the 360 and VR technology.
The real estate industry is becoming more complex and ‘cluttered’ by demands around consumer experience, data analytics, marketing technology, personalisation and cultural alignment. There is new technology to deal with, shifting workforce demands and shifting consumer demands that successful business owners will need to navigate through 2020 and beyond.
With a helicopter view of the business challenges facing real estate agents both here and overseas, Samantha will unpack the 10 trends that really going to matter to you in the next 12 months along with some quick wins to help your business stay competitive and profitable in a changed world.
With stories and practical examples you will be able to relate to, in this session you will takeaway:
- Why technology can be both your greatest enabler – but also your greatest distraction – and what to do about it
- Exactly what Generation Z might be looking for in their search for a home and how you might be able to meet that need
- How to look for competitive advantage in places where no-one else is looking right now!
- Virtual staff, virtual offices, and the use of technology & apps………..Help or Hindrance?
- Thought all these apps were supposed to save me time? I am busier than ever!……
- Understanding the customer experience…….what will our LL & TNT’s need from us in the future?…..
- Property services – service or profession? ……
- The blend between your home life & business life and how to keep them apart!!
- Up skilling – Understanding & planning for the Tech rich skill set you will need to survive & prosper
- Building a business from your client’s perspective
- Creating competitive advantages that your competitors wouldn’t dream of implementing?
- When is it time to call it a day` and realise Property Management just may not be for you?
- Developing a 28-day action plan to implement the ideas!
What stops us from allowing our Dreams?
How to connect with our Dreams?
Gratitude for being able to Dream BIG?
Create a bigger VISION and make everyday count!
Announcement of the the door and and sponsor prize-winners.
Like many things last year, PM has changed forever. This year’s theme is “PM in the new world” where the 2022 speakers are focused on innovation and opportunity. They are operators and inspirers and they’re thriving in 2022 – join them and learn what they have done, what they are doing and how you can do it too.
This was by far one of the best conferences to attend for content and networking. Very interactive. Loved it!!
Such an informative, engaging conference. Facility was amazing. Definitely the best conference by far I’ve been too.
Was a pleasure to attend PMLR 2018. Two days full of valuable information and great fun. Bring on 2019!
PMLR is such an amazing experience for any property manager. So much knowledge to taken from this experience. Such an abundance of knowledge to be taken and applied to our jobs! It gives us the much needed boost at this time of the year.
Leaving the PMLR Conference, I feel motivated to implement changes to do better. It was a great informative two days and the venue was lovely. Thanks 🙂
PMLR is such a fantastic two-day conference. Great speakers, amazing people and a lot of fun. I always leave re-motivated and ready to smash it out. Thank you Hayley & Warren. Amazing yet again!!
I attend conferences all throughout the year. PMLR is intimate, relevant and it is definitely the best conference I’ve attended.
Waurn Ponds Estate is a conference centre with all the luxuries of a hotel. All retreat attendees will enjoy free parking & wi-fi and those who stay will have access to the heated spa, solar-heated pool, gym, tennis court, billiard table and walking tracks.
Click here for reviews on Trip Advisor.
The Property Agents Board has approved the PM Learning Retreat for 10 CPD points (code: EP5008)
* there are less than 60 rooms available in total so this option will sell-out.
^ twin rooms are configured with two single beds, but please let us know if you prefer one king bed.
Warren 0418 582 309
0433 172 239 Hayley
or email firstname.lastname@example.org
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Cancellations and Refunds: Full conference refunds are available up to 4th February 2022. 50% refunds will be given for cancellations made prior to 5pm on Friday 11th February 2022. No refunds will be available for cancellations received after 5pm on Friday 11th February 2022. Cancellation requests should be sent to info@mitchellPT.com.au.